Privacy Policy
Ace Paulo Travels
Effective Date: 29/04/2026
1. Introduction
Ace Paulo Travels ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. We comply with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Business Name: Ace Paulo Travels
Phone: 07444414142
Address: 167-169 Great Portland Street, Fifth Floor, London, W1W5PF
If you have any questions about this policy or your data, please contact us using the details above.
3. What Data We Collect
We may collect and process the following personal data:
- Full name
- Email address
- Phone number
- Travel preferences and booking details
- Payment-related information (processed securely via third-party providers)
- IP address and browser information
- Any information you provide via contact forms or enquiries
4. How We Collect Your Data
We collect data when you:
- Fill out forms on our website
- Contact us via email, phone, or social media
- Make a booking or enquiry
- Subscribe to updates or marketing
- Use our website (via cookies and analytics tools)
5. How We Use Your Data
We use your personal data to:
- Respond to enquiries
- Process and manage bookings
- Communicate with you about your travel plans
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (only if you have opted in)
6. Legal Basis for Processing
We process your data under the following legal bases:
- Contract – to fulfil bookings and services
- Legitimate Interests – to improve services and respond to enquiries
- Consent – for marketing communications and cookies
- Legal Obligation – where required by law
7. Sharing Your Data
We may share your data with:
- Travel providers (e.g. airlines, hotels, tour operators)
- Payment processors
- IT and website service providers
- Legal or regulatory authorities (if required)
We only share data necessary to provide our services.
8. International Transfers
Some of our service providers may be located outside the UK. When this happens, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR.
9. Data Retention
We only retain your personal data for as long as necessary to:
- Fulfil the purposes we collected it for
- Comply with legal, tax, or accounting requirements
10. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at .
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
11. Cookies
We use cookies to improve your experience on our website. For more information, please see our Cookie Policy.
12. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
13. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Ace Paulo Travels
Phone: 07444414142